ONLINE RETURN POLICY

Regular Priced Items

All returns will be accepted within 10 days after arrival of item at your doorstep for a full refund to the original form of payment, exchange or store credit in the form of a gift-card. 

Sale Priced Items

All sale and discounted items are final sale. This includes our special event sales or limited time promotion sales. 

Final Sale Items

No returns will be accepted on jewelry, lingerie, socks, swimwear, vintage items, bath & beauty products, hair clips, knives or artwork. 

HOW TO RETURN OR EXCHANGE

To return or exchange items please email info@devinesupply.com or call 805-691-9173 with the reason for your return, item information, and we will send you a Return Authorization (RA) number. 

We will send you a pre-paid USPS shipping label. The price of return shipping will be deducted from the refund, back to original form of payment. Exchange shipping of new item to you is free.

Returns from online purchases may be returned in store within 10 days of purchase date or store credit or exchange only. 

IN STORE RETURN POLICY

Regular Priced Items

All returns will be accepted within 10 days of original purchase for exchange or store credit in the form of a gift-card. 

NO REFUNDS IN STORE

Sale Priced Items

All sale and discounted items are final sale. This includes our special event sales or limited time promotion sales. 

Final Sale Items

No returns will be accepted on jewelry, lingerie, socks, swimwear, vintage items, bath & beauty products, hair clips, knives or artwork. 

RETURN & EXCHANGE DETAILS

  • All return items must be in original condition, unworn and unwashed, with store tags still attached.
  • All shoes must be returned in their original box and in their original condition.
  • Any item(s) with indication of wear or use will not be returnable.
  • Any returns outside the eligible return window, will either be returned for store credit only at the discretion of the store owner or not returnable.
  • Special or custom orders are not returnable.